Mobile Banking
Mobile banking – Banking at your fingertips.
In this digital age, having access to your finances on the go is important. Bank on demand with our consumer and business mobile apps. View transactions, pay bills, make transfers, deposit checks, and more.
Mobile Banking FAQs
What is the Bank of Brodhead mobile banking app?
Our mobile banking apps allow you to access and manage your bank account activity on the go. That means you can pay bills, view transactions and transfer money from anywhere at any time.
How do I sign up to use the Bank of Brodhead Mobile Apps?
To be eligible, you must be enrolled as an online banking user at Bank of Brodhead. Once you download the app from the Apple app store or the Google Play store, you will be able to launch and use the apps.
Our mobile banking apps allow you to access and manage your bank account activity on the go. That means you can pay bills, view transactions and transfer money from anywhere at any time.
How do I sign up to use the Bank of Brodhead Mobile Apps?
To be eligible, you must be enrolled as an online banking user at Bank of Brodhead. Once you download the app from the Apple app store or the Google Play store, you will be able to launch and use the apps.
What type of phone do I need?
Our mobile apps are supported by a minimum of Android versions 7.0 and iOS versions 12.0
Our mobile apps are supported by a minimum of Android versions 7.0 and iOS versions 12.0
How difficult is initial setup?
Mobile setup is easy. After successfully downloading the app, touch the app icon to get started. Next, follow the on-screen guide by logging in with your online banking credentials. These are the same credentials you use when logging in to online banking on our website.
Mobile setup is easy. After successfully downloading the app, touch the app icon to get started. Next, follow the on-screen guide by logging in with your online banking credentials. These are the same credentials you use when logging in to online banking on our website.
How much does the Bank of Brodhead's mobile banking app cost?
There is no charge for the app; however, your wireless provider may charge for Internet access and text messages. Please check with your wireless carrier for Internet access rates and plans.
There is no charge for the app; however, your wireless provider may charge for Internet access and text messages. Please check with your wireless carrier for Internet access rates and plans.
How do I login to the mobile banking app?
After successfully downloading one of the apps from the app store, launch the app. At the login screen, use your same online banking username and password that you use on our website. If you cannot remember your Internet banking credentials, or the answers to your challenge questions, please contact us at 608-897-2121 and we will assist after verifying your identity.
After successfully downloading one of the apps from the app store, launch the app. At the login screen, use your same online banking username and password that you use on our website. If you cannot remember your Internet banking credentials, or the answers to your challenge questions, please contact us at 608-897-2121 and we will assist after verifying your identity.
How do I update the mobile banking app?
Once you have downloaded the app, updates are performed automatically by Fiserv.
Once you have downloaded the app, updates are performed automatically by Fiserv.
Will I be charged for alerts or messages that come through the mobile banking app?
No. Alerts and messages will be sent to you via Push Notifications which are messages that are sent to users who have opted in to receive them.
No. Alerts and messages will be sent to you via Push Notifications which are messages that are sent to users who have opted in to receive them.
What happens if I change my online banking password?
If you update or change your password in online banking, you will be asked to re-authenticate your identity within the app.
If you update or change your password in online banking, you will be asked to re-authenticate your identity within the app.
What is your security policy?
We use a variety of methods to ensure that all data is stored securely. We use the same security measures that we use for online banking. Our data retention and business continuity plans are comprehensive, and our employees maintain organization security measures designed to keep your data safe.
We use a variety of methods to ensure that all data is stored securely. We use the same security measures that we use for online banking. Our data retention and business continuity plans are comprehensive, and our employees maintain organization security measures designed to keep your data safe.
What do you do with my personal information?
We will never sell, rent, or loan any personal information that you provide to us.
We will never sell, rent, or loan any personal information that you provide to us.
How does Mobile Check Deposit work?
Once you have installed the mobile app and sign in, you will notice a "Deposit" button on your main screen. Only accounts that have statements will be allowed to use the Mobile Check Deposit service. Make deposits by keying in a few pieces of information about the check you wish to deposit and taking a picture of both sides of the document. All checks deposited through Mobile Check Deposit must be endorsed on the back with the payee's signature along with the phrase, "for mobile deposit only to Bank of Brodhead" in order to be accepted.
Once you have installed the mobile app and sign in, you will notice a "Deposit" button on your main screen. Only accounts that have statements will be allowed to use the Mobile Check Deposit service. Make deposits by keying in a few pieces of information about the check you wish to deposit and taking a picture of both sides of the document. All checks deposited through Mobile Check Deposit must be endorsed on the back with the payee's signature along with the phrase, "for mobile deposit only to Bank of Brodhead" in order to be accepted.
What kinds of checks can I deposit?
Any check under $2,500, made payable to and endorsed by the owner of the account into which it will be deposited.
Any check under $2,500, made payable to and endorsed by the owner of the account into which it will be deposited.
Are there any dollar limits on the checks I deposit?
Currently there is a daily limit of $2,500. If you are only depositing a single check in a day, it can be up to $2,500. If you are depositing more than one check in a single day the total cannot exceed $2,500.
Currently there is a daily limit of $2,500. If you are only depositing a single check in a day, it can be up to $2,500. If you are depositing more than one check in a single day the total cannot exceed $2,500.
When will I have access to my money?
Any deposit made prior to 4pm Monday through Friday will be available the next business day except on holidays.
Any deposit made prior to 4pm Monday through Friday will be available the next business day except on holidays.
How much does Mobile Check Deposit cost?
Nothing! It is all part of the Mobile Banking app as a service we provide our customers.
Nothing! It is all part of the Mobile Banking app as a service we provide our customers.
How can I protect others from using Bank of Brodhead's mobile banking app on my phone?
We recommend enabling a passcode or similar lock screen mechanism on your device so no one else can access it. Always log out of the app after you are finished. Never give our or share any of your online banking credentials with anyone.
We recommend enabling a passcode or similar lock screen mechanism on your device so no one else can access it. Always log out of the app after you are finished. Never give our or share any of your online banking credentials with anyone.
Who will see my bank information?
You, and only you, will see your bank information. Your information is never shared with a third party or another financial institution.
You, and only you, will see your bank information. Your information is never shared with a third party or another financial institution.
Is the mobile banking app safe to use over Wi-Fi?
Yes, the use of our app over Wi-Fi is no different than using it on your phone's data connection. All data is sent over an encrypted Secure Socket Layer (SSL) connection. Please note: We advise you to never use public Wi-Fi to access your banking accounts. Public Wi-Fi's or "hot spots" are not a secure environment as cybercriminals may be monitoring public Wi-Fi to steal your account information.
Yes, the use of our app over Wi-Fi is no different than using it on your phone's data connection. All data is sent over an encrypted Secure Socket Layer (SSL) connection. Please note: We advise you to never use public Wi-Fi to access your banking accounts. Public Wi-Fi's or "hot spots" are not a secure environment as cybercriminals may be monitoring public Wi-Fi to steal your account information.
What happens if I lose my phone?
If you lose your phone, please contact our main office as soon as you are sure that the device has been compromised. Also, we recommend you install a remote locator/wipe solution onto your phone. The links for the two most used are below. (Please note that the android app will require a Gmail account)
If you lose your phone, please contact our main office as soon as you are sure that the device has been compromised. Also, we recommend you install a remote locator/wipe solution onto your phone. The links for the two most used are below. (Please note that the android app will require a Gmail account)
Can my friend use my phone and check my balance?
You should not share your online banking credentials with anyone. Any non-signers on accounts will not be given any banking information. We take measures to validate every identity.
Who should I contact if I have a question about Bank of Brodhead's mobile banking apps?
Give us a call at (608) 897-2121 and ask for a personal banker. We will help answer any questions you may have.
Give us a call at (608) 897-2121 and ask for a personal banker. We will help answer any questions you may have.